Who we are
The Brown Method is a step-based process for overcoming emotional dependency, including addictions. We’re based in the United States. Our web address is https://addiction-is-the-symptom.com.
What personal data we collect, and why we collect it
Contact forms
We collect contact-form submissions for a certain period for customer service purposes, but we do not use the information for marketing purposes, and we do not store it on our site. We collect user input data sent through the contact forms on this website, along with meta information about the submissions, including the time stamp, the origin IP address, and the user agent (browser).
Cookies
This site uses cookies only in relation to third-party services, such as web analytics (see below) and YouTube.
Embedded content from other websites
This site may include embedded content (e.g. videos, images, articles, etc.) from other websites. This content behaves as if the visitor has left this website to visit the other.
These other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use third-party services that may collect information about website visitors, including Google Analytics and Automattic Jetpack.
Who we share your data with
We do not share any personal data with anyone outside of our company. However, our website does use some WordPress plugins that may pass data, including personal information, to external servers for processing, such as Akismet Anti-Spam, Contact Form 7, Google Analytics, and Jetpack by WordPress.com.
How long we retain your data
We don’t set a time limit on storing information, because we may need it for future reference. If you want your information removed from our database, please contact us, and we’ll be happy to do so.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Contact form submissions may be checked through an automated spam detection service and are sent as email messages that only a select few are allowed to access. InMotion Hosting hosts this website.